General Questions
Will sold-out items be restocked?
Many of our popular items are restocked when possible, and we’re always adding new arrivals. Check back often or follow us on social media for updates!
Can I send an order as a gift?
Yes! Since we don’t include pricing inside packages, your order can be shipped directly to your gift recipient.
What Payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other secure payment methods available at checkout.
shipping
When will my order ship?
We pack every order with care and ship by the next business day. Once your order ships, you’ll receive a tracking number by email.
How long does shipping take?
Shipping times vary depending on USPS and your location. Most U.S. orders arrive within 3–7 business days after shipment.
Do you offer free shipping?
Not at this time. We offer a flat $8 shipping rate on all U.S. orders. As a small business, this helps us continue bringing you unique products while carefully packing each order with love and shipping it out quickly.
Orders
Can I change or cancel my order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help.
Will I receive tracking information?
Absolutely! You’ll receive an email with tracking information as soon as your order ships.
Do you accept returns?
Due to the nature of our products, returns are accepted only for items that arrive damaged or if we made an error with your order. Please contact us within 7 days of delivery
Other Questions
How often do you add new products?
We’re always adding new stationery, Sanrio favorites, and other cute finds! Check back often or follow us on social media so you don’t miss our latest arrivals.
Do you ship internationally?
At this time, we only ship within the United States. We hope to offer international shipping in the future—stay tuned!
Do you offer discounts or promotions?
Yes! New customers can enjoy 10% off their first order with code WELCOME10. We also run special promotions throughout the year, so be sure to subscribe to our emails or follow us on social media
